Course curriculum

    1. Available to K & D Jones Client Services Llc Independent Contractors ONLY

    2. Agent Enhancment Overview

    3. Certification Reimbursement Tiers Program

    4. Email is an important means of communication

    5. ENROLLING-IN-A-CERTIFICATION-COURSE

    6. Arise New User Guide

    7. How to access your CSP ID #

    8. Arise 2021 System and Equipment Policy

    1. Client Pay Rates

    2. 2021 K & D Jones Client Services Pay Schedule

    1. Program Assessment Tutorial Demo

    2. Starmatic Tutorial

    3. WHERE DO I SEND THE AFFIDAVIT FORM?

    4. HOW DO I ENROLL IN A CERTIFICATION CLASS?

    5. HOW DO I ACCESS TECHNICAL SUPPORT?

    6. WHY AM I GETTING AN ERROR MESSAGE WHEN TRYING TO LOG INTO THE ARISE PORTAL?

    7. WHERE CAN I FIND THE BOX TO SUBMIT A REFERRAL?

    8. WHAT NEEDS TO BE DONE IF I NEED TO MISS A DAY OF CERTIFICATION TRAINING?

    9. HOW DO I RESCHEDULE MY CLASS TIME FOR A CLASS I'M ALREADY ENROLLED IN?

    10. ONCE ENROLLED IN A CERTIFICATION CLASS AM I ABLE TO GET A REFUND?

    11. ARE TAXES TAKEN OUT OF PAYCHECK?

    12. HOW DO I SUBMIT A TECHNICAL SUPPORT WAIVER?

    13. HOW TO I ENROLL IN OTHER OPPORTUNITIES AVAILABLE THROUGH YOUR COMPANY?

    14. HOW DO I SUBMIT A VACATION REQUEST?

    15. WHAT DO I DO IF THE PORTAL IS DOWN WHEN I AM SUPPOSED TO BE IN CERTIFICATION CLASS?

    16. HOW DO I RUN A PC CHECK PRIOR TO EXPRESSING INTEREST IN A CLIENT?

    17. IF I DROP OR GET DROPPED FROM A CERTIFICATION CLASS. HOW LONG MUST I WAIT BEFORE ENROLLING IN ANOTHER CLASS?

    18. TIPS BEFORE ENROLLING IN A CLIENT CERTIFICATION CLASS.

    19. WHEN IS PAYDAY?

    20. I PASSED CERTIFICATION CLASS. WHAT DO I DO NEXT?

    21. What can I do if my Computer fails the PC Check?

    22. DUO Security

    23. Arise Platform New-User Reference Guide

    1. Enroll into a Certification Class

    2. Program Assessment Tutorial

    3. Getting Equipment on a budget!

    4. Dream of being a Chat Agent?

    5. Taxes w/PTax and Accounting tutorial

    1. Getting Ready for Certification Tutorial

    2. Getting Ready for Certification CHECKLIST

    3. How to be successful in Certification Training

    4. What does not work in an Arise certification class

    1. Servicing Readiness Tutorial

    2. Commitment Adherence Tutorial

    3. Stamatic Tutorial

    4. Keeping your SquareUp Account Up-to-date

About this course

  • Free
  • 46 lessons
  • 2.5 hours of video content